Case studies & whitepapers

NRS Courier

Scan to Pay solution ticks all the right boxes.

For owner operators, getting the workflow right on back office tasks saves time, relieves stress, and allows them to focus on more strategic and important tasks. By implementing a Scan to Pay workflow using Bluechain and EzzyBills, Steve Hazell at NRS Couriers can process bill payments quickly and easily at a time that is convenient for him without cutting Xero or his bookkeeper out of the loop.

Rabbithole Cafe

Paying everything by credit card yields big benefits for Darwin café.

The owner, Andrew Salmon, was so impressed by Bluechain’s bill payment service that he’s now paying 90% of his café’s bills through Bluechain. By using just one payment system, Andrew not only saves time, but also gets to take full advantage of his credit card. Using a credit card gives Andrew access to low-cost credit while earning rewards on every bill payment.

COVID-19 & payments

In March 2015, Bill Gates delivered a TED talk about global preparation for the next big outbreak. The world had just avoided a global outbreak of Ebola. Twelve years earlier, in 2003, the SARS epidemic had spread to more than two dozen countries in Asia, Europe and the Americas.

In 2020, what Gates had described as the “greatest risk of global catastrophe” became reality. Governments around the world were spurred into action to contain the threat and both business and government began to seriously look at long-term changes to protect against communicable disease in all facets of daily life.

As the health crisis intensified and lockdowns came into force, the COVID-19 pandemic impacted almost every facet of daily life, and cash and payments were not immune and quickly became a focal point for disease control.

Request to Pay

In a survey of UK payments users (World Class Payments Report, Payments UK,, customers expressed the need for “more choice and control over the timing and method of their payments”. Payments UK identified four capabilities as priorities for giving customers more control, simpler access, better information and improved confidence in their payments.

One of those priorities, and the focus of this whitepaper, is request-to-pay (R2P), which is a core capability of the Bluechain solution.

Going cashless: what are the barriers?

What are the barriers to going cashless?

Much has been written about the advantages of the cashless society, but the barriers to going cashless are many and varied, and the importance of each can change with geography and demography. In the developing world, the issues of going cashless or cash-lite are largely about financial inclusion, i.e. access to banking services, access to technology, and cost, whereas in the developed world, the discussion shifts towards issues of privacy and equal opportunity. In this paper, the main barriers to going cashless are identified and discussed.

Building a national switch

The electronic payments business is characterized by batch processing, extended clearing cycles, rigid procedures, complex contractual arrangements, opaque fee structures, and rising fraud rates. Recognising these inefficiencies, central banks have continued to drive reforms, particularly in non-cash, low-value payment systems. And while these reforms are generally aimed at improving the speed, security and cost of non-cash payments, some reforms have been more effective than others.

In this whitepaper, we look at how some reforms are designed to embrace and encourage innovation, while others preserve the anachronistic banking practices that have blocked real innovation in this sector.

Empowering financial inclusion through mobile technology

Although the need for financial inclusion is well understood, the solution has proved elusive. Access to education, communications services, and financial and banking services can pose special challenges in the Third World. And the barriers to inclusivity in developing countries are often formidable, such as distance from a financial service provider, lack of necessary documentation papers, lack of trust in financial service providers, low financial literacy rates, the high cost of making low-value transactions, and religion, to name just a few. This whitepaper investigates the challenges of financial inclusion, the costs and issues associated with it, and explores why emerging and developing countries are now primed for digital payment innovation.

Redefining domestic payment schemes

The global payments paradigm is changing. Worldwide, the dominant international card schemes battle against ever-increasing fraud, exposing their underwhelming response to the emergence of card-not-present transactions. In the developing world, banks are looking to mobile technologies to capture payments by the unbanked and remove reliance on cash. And in the first world, disruptors are carving out pieces of the market to capitalise on new technologies and widening gaps in niche market payment scenarios, particularly for e-commerce and m-commerce.

In this white paper, we discuss how a new payments scheme can assist central banks to regain control of their domestic payments, draw the unbanked into the financial system, promote a “cash-lite” economy, combat financial fraud, and reduce the cost of payments for consumers, merchants and banks without eroding margins in the payments industry.

Choosing a wireless technology for next-gen payments

As the IoT and connected devices become more prevalent, our smartphones are becoming increasingly connected to the world around us. Smart portable, mobile and wearable devices use a number of different wireless communications technologies, including Wi-Fi, NFC and Bluetooth. To be successful, a next generation payment technology needs to be widely adopted, scalable, interoperable, secure, wireless, low-power and low-cost. While Wi-Fi and NFC meet some of these requirements, only Bluetooth ticks all the boxes.