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Insight & Advice

Give your customers control… to get more control back

Your customers are already in control. And here Philip King explains why your business should give them even more control.

By Philip KingOctober 11, 2022

Fraud is somebody else’s problem – until it happens to you

Fraud is increasingly digital and invisible, and yet many businesses still ignore the issue. Tim Annis gives some key advice in this blog to help.

By Tim Annis

Payment Certainty: the #1 priority for small businesses

Read this blog by Philip King to find out what small businesses really want, especially during an economic downturn. And it’s not more money!

By Philip King

Billing: where enterprise can support small business

Business resilience relies on having a strong supply chain. Here, Philip King explains why billing is central to building supply chain partnerships and adding value.

By Philip King

A new role for billing and credit control: getting closer to the customer

Billing and credit control are more of a customer services function than you think. Here, Philip King explains why.

By Philip King

Billing: the new frontier in Customer Experience

Businesses are wasting opportunities to enrich customer relationships. This blog shows why your billing team can change that.

By Tim Annis

Request to Pay

In a survey of UK payments users (World Class Payments Report, Payments UK), customers expressed the need for “more choice and control over the timing and method of their payments”. Payments UK identified four capabilities […]

By Tim AnnisOctober 4, 2022